for medical treatments abroad?
Traveling to another country for medical care can be a challenge, especially when you need to handle a wide range of details like accommodations and transportation. Then there is the worry of receiving critical medical information in an unfamiliar language.
Personalized assistance before, during, and after your trip
VUMI’s VIP Medical Service offers comprehensive support for international patients, from the moment the patient decides to receive medical treatment abroad until they return to their home country.
The service includes:
- Coordinated medical appointments and emergency care.
- Support during all administrative procedures, including scheduled or emergency medical attention.
- Continuous case follow-up, delivered with professional and emotional support.
- The Second Medical Opinion VIP® service, which sends all relevant documentation concerning the patient’s case to a panel of medical specialists who evaluate the best treatment options.
- Multilingual support and advice on all aspects of treatment.
- Visitations by a VUMI® medical team member for insureds hospitalized in South Florida.
- Teleconsultation with medical professionals before your trip
- Preferential rates and personalized assistance while planning your trip
- Tourism information and information for the patient’s companions
- Follow up and support when the patient returns to their home country after treatment
- Hospitality coordinators available 24 hours daily to assist patients and their families in all aspects of their stay
- Luxurious waiting areas
- Exclusive examination rooms
- Private showers
- Fully equipped business center
Why is this kind of assistance important?
Imagine the peace of mind that comes when all administrative aspects are handled and on-going support is provided. This frees up the patient and their family to focus totally on a complete recovery.
Here’s one recent example: The 2-year old daughter of an Ecuadorean family suffered a stroke. Thanks to the VIP Medical Service, VUMI® handled all aspects related to the air ambulance transfer of the little girl, and the admission and lifesaving treatment in a U.S. hospital.
“Doctors told me my daughter had suffered a stroke,” shares the little girl’s mom. “Immediately, I knew we would need to seek treatment abroad. I talked with my insurance agent, and VUMI® coordinated an air ambulance. We arrived in Miami and were transferred by ambulance to the hospital. When we got there, my main concern was that nobody would know who we were. I wouldn’t know where to begin. But, upon arrival, we were met by a team of doctors and nurses. They had all the information about my daughter – everybody was aware of her case.”
How do I get this assistance?
To learn more about how to get personalized assistance for medical treatment abroad or about VUMI® plans, contact your insurance agent today.
